
Can I switch or cancel a travel day?
You can cancel your travel day any time before the start of that day (00:00 local time). Go to My Pass, choose the travel day you want to cancel and tap ‘Cancel travel day’.
Once a travel day has started, it’s no longer possible to cancel it. You cannot cancel a travel day that is in the past.
Please note there are multiple time zones in Europe, which means that you could gain or lose an hour of your travel day during your journeys.
Change of currency
You cannot change the currency once you have a Pass in your cart. Remove the Pass, and then change the currency on the website header.